Enjoy Free and Fast Delivery
We have partnered with one of the UK’s leading pallet distribution networks to ensure that your firewood is delivered quickly and conveniently. Delivery can be completed in as little as 1to 3 business days and you can select your desired delivery date during the checkout. For added convenience, we also offer various delivery options for AM timed slots, Saturday delivery and of course our free standard delivery. Please be advised that we are unable to offer free delivery in certain remote locations (see remote surcharges section below). For added convenience, you can select a preferred date during checkout and we will schedule delivery for that day.

Parcel Delivery
Orders placed through the lighting quick Energyfuel.co.uk will be instantly dispatched the same working day with arrival due the following working day. All of this is available for just £4.95 or FREE when you spend more than £40.

Combined Pallet & Parcel Orders
When ordering a pallet of wood pellets, firewood & briquettes from Energy Fuel Uk you also have the flexibility to add any single unit product purchased from Energy Fuel Express to your order. To limit the number of deliveries & transport our website will default your express or to be added to your pallet order. This will mean your order’s ETA will be the speed of service selected with your pallet order.

Delivery Surcharges
Energy Fuel prides itself on providing as cost effective a delivery solution as possible to all customers. In some areas of the UK we are forced to implement a surcharge for pallet delivery. Over 85% of our customers receive a surcharge free delivery experience, and we are committed to reducing those surcharges across the board.

Delivery Options

       Standard Delivery
These deliveries should arrive within 4 working days. This may extend to 5 working days in busy periods (Excluding Highlands and Islands).

Book In
This is a free service where the depot telephone the customer and arrange a suitable delivery date.

Premium Delivery
Provided customers order prior to 4 pm on a working day delivery will occur on the next working day. This service is subject to an additional fee calculated on checkout.

Timed Delivery
An order will be delivered at a specific time (between 10am and 4pm). Delivery can arrive 30 minutes before or 30 minutes after the set time. (This may extend during peak delivery periods) Cost £20.00.

AM Delivery
If the customer requires delivery in the morning – Cost £18.00.

Peak Periods
Please note: Last order dates are advertised online during Peak Periods (Pre-Christmas, etc.) We are unable to refund customers for any premium delivery charges, if orders are placed after these dates.

Bagged Pellets
Bagged product (Wood Pellets, wood briquettes) come on a 1m x1.2m pallets. They come in 3 heights depending on product size: 1.65m, 0.9m and 0.5m tall.

Firewood Crates
All our crates are on 1.1m by 1.08m bases. Full crates are 1.26m tall, Large’s are 0.9m tall.
Our Full crates are 1.26m tall, and 1.1m x 1.08m wide. This gives them additional stability without sacrificing volume as we are now able to get 4 rows of the same size logs into each crate! The Standard crates are 0.8m tall and 1.1m x 1.08m wide.